After a few months of using GSID.net’s services we are pleased to say they meet our expectations. They have provided us with courteous, reliable, and extravagant service, all without a burdening price tag. We chose to write this review as a thank you for the many hours they have put in to keep our servers running, and hope it may persuade others to consider them.

We originally started with a big-name provider well known to many webmasters, but quickly found their lack of reliability and quality disturbing. Often a webserver would go offline for hours, and we would receive no response on tickets for days, even if they were marked top priority. During this issue we began to search for a new provider who would provide us with more reliable services. We chose GSID.net and two other providers, due to pricing and positive reviews from our IT staff. All ran mirrored copies of our content, and we swapped them daily to test performance. Our servers usually receive staggering amounts of traffic per day, and we use email as well as some internal software on the same servers for interoperability. The test was done over the period of two weeks, with in-house backup servers maintaining any services that fell down during the trials so we could keep moving smoothly.

The results ended positive for GSID.net, and not so much for the other providers. Ticket response times for GSID.net were under 30 minutes, while tickets with the other two providers exceeded several hours. No services fell when we had GSID.net’s servers on the forefront, unlike the other two who we canceled service with after our first month contract was up. We then migrated all our services to GSID.net. We also opted to have them manage some of our servers, to reduce the burden on our IT department.

No real issues have been presented while being with GSID.net ever since. Their technicians get along well with our staff, and they are quick to correct any errors on their part. Their prices have also been competitive enough to reduce our operating costs, improving our bottom line. We plan to in the future expand to foreign markets, and are already discussing possible setups with GSID.net’s technicians, due to their offering of dedicated servers in many continents. Dealing with one company has made our communication much more efficient then it would have been if we had chosen a provider for each location.

Our business relation with GSID.net has been excellent and we see it expanding further in the future, as described earlier. We’d recommend them to anyone, business or individual, for hosting any important content in a reliable, and secure environment.